Our Terms Explained
Terms and Conditions
Effective Date: May 1, 2025
1. Acceptance of Terms
We collect the following types of personal information:
By accessing or using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Use of Services
You agree to use our services only for lawful purposes and in accordance with all applicable laws and regulations.
3. Scheduling and Service Areas
Service appointments are scheduled based on route efficiency and availability. We reserve the right to reschedule or cancel appointments with notice due to weather, safety, or operational constraints.
4. Payments
All payments must be made through our secure payment provider. By submitting your payment information, you authorize us to charge for the services rendered. Recurring billing may apply for subscription plans.
5. Cancellations and Refunds
You may cancel your service at any time. Refunds are handled on a case-by-case basis and are not guaranteed once service has been completed.
6. Limitation of Liability
Poop Away shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount you paid for the service in question.
7. Property Access and Pet Behavior
You are responsible for ensuring safe access to your property and notifying us of any known hazards or aggressive pets. We reserve the right to refuse service if safety is a concern.
8. Intellectual Property
All website content, logos, and branding are the intellectual property of Poop Away and may not be used without written permission.
9. SMS Messaging Terms
By registering, you agree to receive SMS messages from Poop Away regarding:
- customer care messages, promotional discounts, flash sales, and advertisements.
- Comply with legal obligations
- Resolve disputes
- Enforce our terms
Message Frequency:
Message frequency may vary depending on your service activity, but you may receive up to 1-2 messages per month.
Message and Data Rates:
Message and data rates may apply as determined by your mobile carrier.
Opt-Out Instructions:
To stop receiving text messages, you can reply STOP or UNSUBSCRIBE at any time. This will remove you from all future SMS communications from Poop Away.
Help Instructions:
For assistance with text messages, reply HELP to any message you receive or contact us using the information below.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of our services following changes indicates your acceptance of the new terms.
11. Contact
If you have questions about these Terms and Conditions, including SMS messaging policies, please contact us:
Poop Away
🌐 https://callpoopaway.com
📧 Email: info@callpoopaway.com
📞 Phone: 508-441-3151
